Privacy Policy

Privacy Policy – Japanese Parts Co

At Japanese Parts Co (“we”, “us”, or “our”), we are committed to protecting your privacy. This policy explains how we collect, use, and store your personal information when you visit www.japanesepartsco.com.au (“the Site”) or make a purchase.

1. Information We Collect

We collect information to make your shopping experience smooth and secure. This includes:

a) Information from your device

  • Examples: browser type and version, IP address, time zone, cookies, pages visited, search queries, and interactions with our Site.
  • Purpose: to ensure the Site loads correctly, to analyze traffic, and to improve the overall user experience.
  • How we collect it: automatically via cookies, pixels, log files, and similar tools.

b) Information from orders

  • Examples: name, billing/shipping address, email, phone number, and payment details.
  • Purpose: to process orders, arrange shipping, send invoices or order confirmations, detect fraud, and communicate with you regarding your purchases.
  • How we collect it: directly from you when you make a purchase or contact us.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Communicate with you about your account or purchases
  • Improve our website, products, and services
  • Personalize marketing and promotions (if you’ve opted in)
  • Prevent fraudulent activity and maintain site security

3. Cookies and Tracking

We use cookies and tracking technologies to improve your experience and measure the performance of our website and marketing campaigns:

  • Cookies: Help remember your preferences, maintain your shopping cart, and provide a smoother shopping experience.
  • Meta Pixel (Facebook/Instagram): Tracks user actions to help us optimize ads and understand conversions.
  • Google Analytics: Provides anonymous insights into traffic and site performance.

You can disable cookies in your browser, but some features of the Site may not function properly if cookies are turned off.

4. Sharing Your Information

We may share your personal information with trusted partners who help us operate our business, including:

  • Payment providers: to process your payments securely
  • Shipping companies: to deliver your orders
  • WooCommerce and related services: to manage the online store
  • Advertising platforms (Meta, Google, etc.): to manage campaigns and measure effectiveness

We never sell your personal information to third parties.

5. How Long We Keep Your Information

We keep your information for as long as it is necessary to fulfill the purposes outlined in this policy, unless you request its deletion. You may contact us at any time to request access to, correction of, or deletion of your personal information.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you
  • Request corrections or updates to your information
  • Request that we delete your information, subject to legal and contractual obligations
  • Opt out of marketing communications at any time

To exercise your rights, contact us at sales@japanesepartsco.com.au.

7. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes to our practices, services, or legal requirements. The updated version will be published on the Site with a new “Last Updated” date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, you can reach us at:

Last Updated: 09/12/2025